Your end-customer is changing and so are their expectations from your business. This new group of your end-customers, are well informed, always connected and always searching for the best customer experiences. In short – they want everything in "Real-Time". To step up to this demanding and hyper-connected end-customers, you need to evolve to the new level of customer service and supply chain management, one that lives in 'real-time'.
Thus delivery tracking or track and trace of your shipments in ‘real-time’ become a need of the hour to tackle the changing surge of customer demands and to keep them apprised in real-time with their shipment updates. Not just that, improve your on-time delivery performances with a real-time tracking of your shipments and in turn improving your repeat business rates.
Highway 905® Track and trace helps you that you have a real-time visibility on the progress of your shipments and get notified over shipment exceptions, anytime, anyplace and on any device.
Seamless connection with carrier data streams utilizing electronic transfer mediums(web services, EDIs etc) to provide a complete dashboard visibility over all your shipments
Provide the necessary data extracts for the concerned teams, like visibility of inbound orders to the Order Receiver and tracking progress of shipped orders to the Shippers
Keep you always informed about your shipment details with real-time milestone tracking and satisfy the end-customer delivery enquiries in real-time
An intelligent tool sense exception detection system which throws shipment exception notifications in case of deviation or delays from the estimated transit times in between each milestone
Simplify the management of your large volume shipments with accurate and easy bulk order track and trace
Provide your internal team with smart analytics reports (like container performance, inbound performance, outbound performance etc) to improve and enhance the overall process further as per the involved variables
We ensure an accelerated onboarding and faster return on your investments, with a consistent and controlled change management process...
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With our comprehensive and personalized end-user training program, we accelerate and simplify adoption of our solutions within your organization
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Ensure an optimized delivery execution plan powered by real-time last mile delivery tracking, workforce guidance and proof of delivery capture
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Get full autonomous hold on your carrier analysis and selection with a hassle-free rating engine and predictive analytics
Schedule your inbound and outbound carrier and dock appointments seamlessly